The top 5 benefits of using a Managed IT Service Provider (MSP)

If you have read our article “Hybrid Work Model Evolution”, you already know about the huge impact of technology on businesses and how it has changed them. It is not only about the arrival of Bell’s telephone, elevators, desktop computers, the Internet and networks, but  also about how incorporating these technologies into the office environment forever changed the way of doing business.  Technology has changed the way we work, is still changing it, and will continue to change it.

In a technological world, it doesn’t matter if your team is working from the office, in a remote way or in a hybrid model; technology has come a long way and is now an important part of the office.

Ok, by this point, I’m sure you already understand this, but right now, in the middle of the flexible work trend …

Businesses of all sizes will benefit from using managed IT services. Some of the key benefits include

• Access to IT expertise. MSPs have consultants and engineers trained on the latest technologies.
• Your staff have a point of contact for queries or issues to avoid frustrating ‘downtime.’
• 24/7 monitoring to make sure that your systems are secure and running smoothly.

This all contributes to increased business efficiency, cost savings, and improved system performance. Let’s now explore  the top 5 benefits of using Managed IT Service in more detail.

1. Stronger IT security

With the rise of cyber threats, ensuring businesses are secure can be a daunting task. With managed IT services, security solutions are continually updated to keep pace with the latest threats, and every layer of defence is managed for you – from password management to firewalls and external vulnerability scanning.

Good practice to safeguard your business from a cyber-attack, if you don’t have managed IT services in place, means that you should continually monitor networks and computers, institute regular virus scanning, ensure passwords are refreshed regularly, develop clear security policies and train staff.

The consequences of a cyber-attack can be severe. These typically include damage to your reputation, lost time and revenue due to system downtime and disruption, costs associated with recovery and legal efforts, plus regulatory fines.

Investing in managed IT services for many clients is a key component in safeguarding their business and ensuring a secure digital environment.

2. Strategic budgeting and predictable costs

Managed IT service enable you to budget and control your IT expenses. By partnering with an MSP, you will have planned maintenance and preventative measures in place to reduce the risk of unexpected costs associated with breakdowns or system failures. Moreover, managed IT service consultants will advise on technology investments that best serve your business and its goals. This means that these expenses can be planned and budgeted for in advance.

3. Operational efficiency and business growth

A Managed IT service provider is your IT Team. They are tasked with making sure that you get full value from the technology investments your business has made. They will optimise your existing tools, minimise downtime and guarantee performance. By staying up to date with the latest technologies, an MSP also ensures that you have access to information on the latest solutions for your business. Working with a managed IT service provider helps organisations save time, effort and money while maximising productivity and ROI.

4.  Disaster recovery to guarantee business continuity

In today’s digital world, if disaster strikes – be it a power outage, a fire or even a pandemic – having an effective and well-designed data backup and disaster recovery plan in place is essential to minimise business disruption. Without a disaster recovery plan, the impact of a sudden accident, or unexpected event, could be catastrophic for your business. At a time when the business is under pressure, you would be forced into spending time rebuilding your systems and restoring data. Having a managed IT service provider on hand to take charge of this, gives you the chance to focus on other issues and the peace of mind that you are in expert hands.

5. A proactive approach

A Managed IT Service Provider proactively manages and addresses any potential problems or security risks before they become an issue. They will report routinely to you on how your systems and devices are performing. Highlighting aging devices that need replacing, or network components that are under pressure due to increased network traffic. In this way managed IT service help increase productivity, ensuring your technology investments are performing at the highest level possible and providing much-needed peace of mind for you. Proactive managed IT service ensures that you see a better return on investment through higher-performing networks, with greater uptime and fewer problems.