About Us

About Us

Communications Solutions UK brings the kind of IT and communications services to SMEs that normally only large corporates enjoy.

We are a one-stop-shop for all things comms and IT. Supplying the technology to make teams tick, companies collaborate, corporates communicate and clients happy.

Founded in 2000, our business has been built on the values of honesty and integrity. We look at our clients’ businesses in a holistic way, bringing IT and comms together in a way that ensures that the technology works for, rather than against a business’ objectives.

CSUK is a family-owned, innovative and growing company with an in-house team of IT and comms experts based in Reading; providing service and support nationally and for some clients internationally.

Headed up by Julie Watling, our managing director and successful entrepreneur, Communications Solutions UK is Certified by WEConnect International, a non-profit global network of women-owned enterprises as a diverse supplier.

Communications Solutions UK brings the kind of IT and communications services to SMEs that normally only large corporates enjoy.

We are a one-stop-shop for all things comms and IT. Supplying the technology to make teams tick, companies collaborate, corporates communicate and clients happy.

Founded in 2000, our business has been built on the values of honesty and integrity. We look at our clients’ businesses in a holistic way, bringing IT and comms together in a way that ensures that the technology works for, rather than against, a business’ objectives.

CSUK is a family-owned, innovative and growing company with an in-house team of IT and comms experts based in Reading. We provide service and support nationally and for some clients internationally.

Headed up by Julie Watling, our managing director and successful entrepreneur, Communications Solutions UK is Certified by WEConnect International, a non-profit global network of women-owned enterprises as a diverse supplier.

Mission

Our mission is to be a trusted advisor that adds value to our clients’ businesses by providing IT and Communications solutions with honesty, integrity and knowledge.

Accreditations

Values

We expect our staff:

  • To listen to, respond to and understand our clients’ business

  • To propose solutions to innovate or as a minimum to meet their needs

  • To only offer solutions to clients that are in the clients’ best interest

  • To take responsibility for client problems and work proactively to resolve any issues

  • To be courteous, polite, friendly and professional in all their communications with clients, co-workers and suppliers

  • To be attentive to clients and build trust so that relationships are for the long term

  • To set realistic customer expectations and always deliver on commitments made

  • To explain technical solutions to clients in language that the client will understand

  • To be open and honest in all that they do; no hidden ‘catches or clauses’

Team

Julie

Managing Director

Chris

Director

IT company berkshire

Russell

Business Development

Vitalij

Operations & Support

Saru

Accounts & Admin Assistant

Caitlin

Digital Marketing Specialist

IT company reading

Ralph

IT Support Engineer

We Partner With the Best

The day to day running of the business has been transformed. When we trialled Office 365, our engineers offered to pay for it personally if we had chosen not to have it! They liked accessing their diaries, emails, and files from anywhere at any time from not only their work laptops, but iPhones and even their home computers too – this helped with the smooth running of the business and helped them manage their own time and customers more efficiently.

Sara, Horizon Digital TV Sound & Vision

Our new IT and hosted phone systems are by far quicker, smoother and more reliable than they were
previously. Far less frustration and downtime meaning increased productivity.

Ian Richards, Signs Express Centre Manager

lrm researched the market literally top to bottom to find a suitable telecommunications partner to handhold us through a massive voice and data rationalisation and implementation project.  Communications Solutions UK has very effectively delivered a market-leading solution within budget. This has linked our London and Cape Town offices along with remote team members in the UK and France, transforming our communications. Communications Solutions UK delivered on all its promises in product sourcing, installation, implementation and training. The resulting high level of team engagement and positivity and the real business benefits have exceeded our expectations.

Henry, London Residential Management (lrm)

Before I discovered CSUK, I was reluctant to upgrade my communications because I thought it would be costly and complicated. In fact, the team at CSUK made the whole process simple. They organised my IT, email and phone communications providing competitively-priced, high quality systems that have made my life much easier. This in turn has improved my professional profile as my clients can see that I am now using enterprise level tools.  It was all so simple, just like the Jabra Evolve 65 headset, that I now use with my PC softphone and mobile.  The headset was easy to install and gives me greater clarity of sound, as well as mobility so that I can move around more freely when I am training.

Jackie, Digital Business Communication (DBC)

We originally found Communications Solutions UK (CSUK) through WEConnect, a partner that we use for engaging with diverse suppliers. CSUK have been able to support us in a number of areas, both tactical and strategic. In this project, it was their expertise and abilities around the acoustic environment that have proven especially important to us.

CSUK identified problem areas in the building based on a scientific approach that involved measurement and calculation. With these findings, they designed a solution to achieve the right acoustic performance levels that met both our requirements and budget.

Matt, Enterprise Rent-A-Car

The cost savings that Communications Solutions UK have secured for our business have been important, but equally I value their friendly and helpful service. Over the years I have always been able to rely on a prompt response to my enquiries and working with their team is always a pleasant experience.

Payal, Enterprise Rent-A-Car

CSUK were able to offer us fantastic impartial advice about all the products. The expertise they offered us far outweighed the value that any of the other organisations we were looking at could give us.

Leigh, Sovereign Housing

You and your company have been, and continue to be, excellent providers of customer service.

Reasonable Adjustments Manager, Highways England

I just wanted to let you how things were going with the headset you recommended. I have been using it for the last 5 days and it is perfect. Very lightweight and the ear piece is nice and small. It is exactly what I was looking for. Thank you very much for your help, it is much appreciated.

Miss N, Police Force Control Room Dispatcher