WHO ARE WE?
Communications Solutions UK brings the kind of IT and communications services to SMEs that normally only large corporates enjoy.
We are a one-stop-shop for all things comms and IT. Supplying the technology to make teams tick, companies collaborate, corporates communicate and clients happy.
Founded in 2000, our business has been built on the values of honesty and integrity. We look at our clients’ businesses in a holistic way, bringing IT and comms together in a way that ensures that the technology works for, rather than against a business’ objectives.
CSUK is a family-owned, innovative and growing company with an in-house team of IT and comms experts based in Reading; providing service and support nationally and for some clients internationally.
Headed up by Julie Watling, our managing director and successful entrepreneur, Communications Solutions UK is certified as a diverse supplier by WEConnect International, a corporate lead, global non-profit organisation.
Information & Communications Technology with Integrity Care & Trust
Delivering technology services that enable clients to perform and support their staff and clients better.
To be the preferred ICT partner and ‘one stop shop’ for SMB clients, delivering communications, connectivity, IT services, support and hardware.
Operations & Support
IT Support Engineer
Accounts & Admin Assistant
IT Support Engineer
Client Relationship Manager
We expect our staff:
To listen to, respond to and understand our clients’ business
To propose solutions to innovate or as a minimum to meet their needs
To only offer solutions to clients that are in the clients’ best interest
To take responsibility for client problems and work proactively to resolve any issues
To be courteous, polite, friendly and professional in all their communications with clients, co-workers and suppliers
To be attentive to clients and build trust so that relationships are for the long term
To set realistic customer expectations and always deliver on commitments made
To explain technical solutions to clients in language that the client will understand
To be open and honest in all that they do; no hidden ‘catches or clauses’