About us

WHO ARE WE?

COMMUNICATIONS SOLUTIONS UK LTD



Communications Solutions UK brings the kind of IT and communications services to SMEs that normally only large corporates enjoy.

We are a one-stop-shop for all things comms and IT. Supplying the technology to make teams tick, companies collaborate, corporates communicate and clients happy.

Founded in 2000, our business has been built on the values of honesty and integrity. We look at our clients’ businesses in a holistic way, bringing IT and comms together in a way that ensures that the technology works for, rather than against a business’ objectives.

CSUK is a family-owned, innovative and growing company with an in-house team of IT and comms experts based in Reading; providing service and support nationally and for some clients internationally.

Headed up by Julie Watling, our managing director and successful entrepreneur, Communications Solutions UK is certified as a diverse supplier by WEConnect International, a corporate lead, global non-profit organisation.

OUR MISSION



Our mission is to be a trusted advisor that adds value to our clients’ businesses by providing IT and communications solutions with Integrity, Care and Trust.

THE TEAM



Julie

Managing Director

Chris

Director

Vitalij

Operations & Support

Ralph

IT Support Engineer

Maggie

Accounts & Admin Assistant

Charlie

IT Support Engineer

Nick

Client Relationship Manager

Steve

Company Secretary

OUR VALUES



We expect our staff:

  • To listen to, respond to and understand our clients’ business

  • To propose solutions to innovate or as a minimum to meet their needs

  • To only offer solutions to clients that are in the clients’ best interest

  • To take responsibility for client problems and work proactively to resolve any issues

  • To be courteous, polite, friendly and professional in all their communications with clients, co-workers and suppliers

  • To be attentive to clients and build trust so that relationships are for the long term

  • To set realistic customer expectations and always deliver on commitments made

  • To explain technical solutions to clients in language that the client will understand

  • To be open and honest in all that they do; no hidden ‘catches or clauses’