Workplace Noise

Workplace Noise

Managing Workplace Noise To Help People Work Together

With more people than ever working in open-plan spaces, workplace noise is now considered as the number one distraction factor amongst workers. Being seated adjacent to a printer, opposite a noisy colleague, or next to an entrance door can ruin concentration. Staff start to feel stressed and dissatisfied; whilst client calls can be problematic with each party having to repeat themselves to be heard.

Our Service

  • Compliance with Noise Regulations

  • Contact Centre & Headset Solutions
  • Perfecting Your Open-Plan Office Environment

Our Service

  • Compliance with Noise Regulations

  • Contact Centre & Headset Solutions
  • Perfecting Your Open-Plan Office Environment

Protection from Acoustic Shock

We can provide headset users with guaranteed protection from acoustic shock and evidence-based reporting on sound exposure levels. With the latest headset technology, we can safeguard staff, comply with the Noise At Work Directive and protect the business from claims.

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Monitoring Ambient noise

People’s perception of sound is very personal. We start by measuring the ambient sound level using a Noise Guide. This is a small desk top device that records sound levels over time. The data collected enables us to calculate your ‘soundprint’ and develop strategies to reduce unwanted noise.

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Acoustic Performance

We aim to achieve the best workplace acoustic performance we can. We do this by using a range of techniques from sound masking to sound absorption. Our objective, whether on new buildings or existing workspaces, is always to maximise speech privacy, concentration, comfort and personal well-being.

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Do I Have a Noise Problem?

More often than not businesses are unsure, if not unaware, that office noise is an important workplace consideration. Or if they are, it is often because it is too late and they have experienced the consequences.

We’re here to help

Our first step is always an audit. We like to call it a “soundprint” – an assessment of your office acoustic environment. Typical questions we ask are:

What is the ambient sound level like on an average day?
Does the building construction and furnishings contribute to the noise level?
How close do your employees sit next to each other?
Where staff are using headsets, are these designed to eliminate noise?
Most importantly, are you meeting Noise Directive regulations?


If you are concerned about the ambient noise levels in your workplace, our Noise Guide monitors sound levels continuously, provides a real-time visual feedback to people around them and gathers data to provide you with an evidence-based report.

What are the consequences of having a noisy office?

Often an office “noise” or acoustic problem tends to have a trickle-down effect on employees and businesses.

Research shows that employees working in an open-plan office often have their headsets set to a higher than average volume to compensate for the noisy environment around them. As a result, they are much more likely to develop long-term hearing issues. As a business, this leaves you exposed to hearing disability claims and Noise At Work regulation investigation. Tackling excessive noise is good for business and for your workforce.

We Partner With the Best

The day to day running of the business has been transformed. When we trialled Office 365, our engineers offered to pay for it personally if we had chosen not to have it! They liked accessing their diaries, emails, and files from anywhere at any time from not only their work laptops, but iPhones and even their home computers too – this helped with the smooth running of the business and helped them manage their own time and customers more efficiently.

Sara, Horizon Digital TV Sound & Vision

Our new IT and hosted phone systems are by far quicker, smoother and more reliable than they were
previously. Far less frustration and downtime meaning increased productivity.

Ian Richards, Signs Express Centre Manager

lrm researched the market literally top to bottom to find a suitable telecommunications partner to handhold us through a massive voice and data rationalisation and implementation project.  Communications Solutions UK has very effectively delivered a market-leading solution within budget. This has linked our London and Cape Town offices along with remote team members in the UK and France, transforming our communications. Communications Solutions UK delivered on all its promises in product sourcing, installation, implementation and training. The resulting high level of team engagement and positivity and the real business benefits have exceeded our expectations.

Henry, London Residential Management (lrm)

Before I discovered CSUK, I was reluctant to upgrade my communications because I thought it would be costly and complicated. In fact, the team at CSUK made the whole process simple. They organised my IT, email and phone communications providing competitively-priced, high quality systems that have made my life much easier. This in turn has improved my professional profile as my clients can see that I am now using enterprise level tools.  It was all so simple, just like the Jabra Evolve 65 headset, that I now use with my PC softphone and mobile.  The headset was easy to install and gives me greater clarity of sound, as well as mobility so that I can move around more freely when I am training.

Jackie, Digital Business Communication (DBC)

We originally found Communications Solutions UK (CSUK) through WEConnect, a partner that we use for engaging with diverse suppliers. CSUK have been able to support us in a number of areas, both tactical and strategic. In this project, it was their expertise and abilities around the acoustic environment that have proven especially important to us.

CSUK identified problem areas in the building based on a scientific approach that involved measurement and calculation. With these findings, they designed a solution to achieve the right acoustic performance levels that met both our requirements and budget.

Matt, Enterprise Rent-A-Car

The cost savings that Communications Solutions UK have secured for our business have been important, but equally I value their friendly and helpful service. Over the years I have always been able to rely on a prompt response to my enquiries and working with their team is always a pleasant experience.

Payal, Enterprise Rent-A-Car

CSUK were able to offer us fantastic impartial advice about all the products. The expertise they offered us far outweighed the value that any of the other organisations we were looking at could give us.

Leigh, Sovereign Housing

You and your company have been, and continue to be, excellent providers of customer service.

Reasonable Adjustments Manager, Highways England

I just wanted to let you how things were going with the headset you recommended. I have been using it for the last 5 days and it is perfect. Very lightweight and the ear piece is nice and small. It is exactly what I was looking for. Thank you very much for your help, it is much appreciated.

Miss N, Police Force Control Room Dispatcher