Office Headset Solutions Made Simple
We are headset experts, offering a range of services on a monthly subscription to organisations with many headset users. We supply and manage inventory, replace consumables, update headset firmware, analyse agent behaviour and ensure health and safety compliance.
– THE 3 MAIN BENEFITS –
Reliable and Flexible
Cost Effective Solution
– OUR APPROACH –
Whatever type of organisation we are assessing be it a large contact centre or even an education establishment, we’ll use our headset knowledge and expertise to supply you with a comprehensive management and service plan.
We can provide answers to these types of questions. Can you?
- Who has a headset? What is it? When was a it issued? Is it in warranty?
- Do they use it? When was the firmware last updated? When should the consumables be replaced?
- How do you identify agents showing signs of stress? Who needs help and training?
- What happens to a headset when someone leaves? Is it cleaned? Reissued? To whom?
- Do you have effective protection in place to prevent acoustic shock? Do you comply with the Noise at Work Directive?