Headsets as a Service2019-01-30T13:41:56+00:00

Headsets as a Service

Office Headset Solutions Made Simple

Office headset management should be simple, but can very quickly turn into a corporate-sized headache.
Whether you are planning for growth, maintaining your staff, or need to ensure your equipment meets compliancy regulations, our telephone headset management service is an all-encompassing solution to take the headache away!

Save Money and Maximise Investment

Whether you are a small company or a large call centre, fluctuations in staff numbers are inevitable and can make keeping track of equipment inventory difficult.

When was the last time you updated your phone headset management checklist?

  • Which employees have a headset and when was it issued?
  • Are they remote workers? Does it travel with them?
  • When was their headset firmware last updated?
  • Has a headset been returned upon an employees departure?
  • Was it cleaned and updated before being reissued?
  • Does it meet the most up-to-date health and safety requirements?

It is easy to see how this can quickly become a time consuming and tedious process.

Save Money and Maximise Investment

Whether you are a small company or a large call centre, fluctuations in staff numbers are inevitable, and can make keeping track of equipment inventory difficult.

When is the last time you updated your phone headset management checklist?

  • Which employees possess a headset?
  • Are they remote workers? Does it travel with them?
  • When was it last updated?
  • Has a headset been returned upon an employees departure?
  • Was it cleaned and updated before distribution?
  • Does it meet the most up-to-date health and safety requirements?

It is easy to see how this can quickly become a time consuming and tedious process.

Why Choose Us

Our unique, managed service with no upfront costs

This removes the hassle from headset administration.
Everything that you need is covered; equipment, systematic maintenance, analysis & reporting, user support and guaranteed Health & Safety compliance.

No capital investment: an affordable pay per user per month subscription

If you have fluctuations in staff or if you are wary of capital investment and asset management then this is an easy solution. Simply alter your user subscription, the rest is taken care of.

Peace of mind with guaranteed Health & Safety compliance

Headsets require systematic maintenance every 6 months. Rest-assured, all replacement consumable parts and cleaning products are organised for you with an inventory of which employee or desk they are for. Your headsets and employees will be well-cared for.

Your choice of headsets: an appropriate tool for every job

We don’t recommend one-size fits all approach. Based on an analysis of user requirements, which we call user profiling, we draw up a short-list of suggested headsets for you to choose from.

Analysis and internal reporting

Using our intelligent management platform you can report on headset usage & adoption, speech pattern and sound exposure to provide valuable insight into how your staff are performing.

Headset updates and data permissions

We can manage updates and permissions on an individual user basis, in groups or company-wide. Plus, one of our experienced team members will visit every 6 months to resolve issues, answer questions and provide training. We will be there to coordinate the initial deployment too.

Headsets as a service is unique to Communications Solutions UK

Each contract is bespoke to you and your company. What you read above is just a flavour of what is available. Contact us today to discuss your wish list and we’ll manage the headsets so you can manage your employees.

Contact Us

Our unique, managed service with no upfront costs

This removes the hassle from headset administration.
Everything that you need is covered; equipment, systematic maintenance, analysis & reporting, user support and Guaranteed Health & Safety compliance.

No capital investment: An affordable pay per user per month subscription

If you have fluctuations in staff or if you are wary of capital investment and asset management then this is an easy solution. Simplyalteryour user subscription, the rest is taken care of

Peace of mind with guaranteed Health & Safety compliance

Headsets require systematic maintenance every 6 months. Rest-assured, all replacement consumable parts and cleaning products are organised for you with an inventory of which employee or desk they are for. Your headsets and employees will bewell-cared for.

Your choice of headsets; an appropriate tool for every job

We don’t recommend a one-size fits all approach; Collaborative user-profiling results in a short-list of suggested headsets for you to choose from. We’ll find the best for your budget.

Analysis and internal reporting sorted

A simple method to monitor your team’s activity and performance making resource reviews and management meetings easy. Using our intelligent management platform you can; request reports on headset usage & adoption, monitor calls for quality both in speech pattern analysis and sound exposure for your agents and more.

Headset updates and data permissions done

We can manage updates and permissions on an individual user basis, in groups or company-wide. And more.
One of our experienced team members will visit every 6 months to resolve issues, answer questions and provide training. We will be there to coordinate the initial deployment too.

Headsets as a service is unique to Communications Solutions UK

Each contract is bespoke to you and your company. What you read above is just a flavour of what is available. Contact us today to discuss your wish list and we’ll manage the headsets so you can manage your employees.

Contact Us

Our Service

Per user, per month pricing – flexible and scalable

Responsive, reliable support

Routine maintenance, cleaning, inventory checks

Analysis and reporting

Health and Safety Compliance Guarantee

Our Approach

With an understanding of the nature of your business, office layout, number of staff, preferred equipment features and analytics to be reported, we’ll use our vast knowledge of the many products available to supply you with a comprehensive service plan. We’ll have you up and running in no time!

We Partner With the Best

The day to day running of the business has been transformed. When we trialled Office 365, our engineers offered to pay for it personally if we had chosen not to have it! They liked accessing their diaries, emails, and files from anywhere at any time from not only their work laptops, but iPhones and even their home computers too – this helped with the smooth running of the business and helped them manage their own time and customers more efficiently.

Sara, Horizon Digital TV Sound & Vision

Our new IT and hosted phone systems are by far quicker, smoother and more reliable than they were
previously. Far less frustration and downtime meaning increased productivity.

Ian Richards, Signs Express Centre Manager

lrm researched the market literally top to bottom to find a suitable telecommunications partner to handhold us through a massive voice and data rationalisation and implementation project.  Communications Solutions UK has very effectively delivered a market-leading solution within budget. This has linked our London and Cape Town offices along with remote team members in the UK and France, transforming our communications. Communications Solutions UK delivered on all its promises in product sourcing, installation, implementation and training. The resulting high level of team engagement and positivity and the real business benefits have exceeded our expectations.

Henry, London Residential Management (lrm)

Before I discovered CSUK, I was reluctant to upgrade my communications because I thought it would be costly and complicated. In fact, the team at CSUK made the whole process simple. They organised my IT, email and phone communications providing competitively-priced, high quality systems that have made my life much easier. This in turn has improved my professional profile as my clients can see that I am now using enterprise level tools.  It was all so simple, just like the Jabra Evolve 65 headset, that I now use with my PC softphone and mobile.  The headset was easy to install and gives me greater clarity of sound, as well as mobility so that I can move around more freely when I am training.

Jackie, Digital Business Communication (DBC)

We originally found Communications Solutions UK (CSUK) through WEConnect, a partner that we use for engaging with diverse suppliers. CSUK have been able to support us in a number of areas, both tactical and strategic. In this project, it was their expertise and abilities around the acoustic environment that have proven especially important to us.

CSUK identified problem areas in the building based on a scientific approach that involved measurement and calculation. With these findings, they designed a solution to achieve the right acoustic performance levels that met both our requirements and budget.

Matt, Enterprise Rent-A-Car

The cost savings that Communications Solutions UK have secured for our business have been important, but equally I value their friendly and helpful service. Over the years I have always been able to rely on a prompt response to my enquiries and working with their team is always a pleasant experience.

Payal, Enterprise Rent-A-Car

CSUK were able to offer us fantastic impartial advice about all the products. The expertise they offered us far outweighed the value that any of the other organisations we were looking at could give us.

Leigh, Sovereign Housing

You and your company have been, and continue to be, excellent providers of customer service.

Reasonable Adjustments Manager, Highways England

I just wanted to let you how things were going with the headset you recommended. I have been using it for the last 5 days and it is perfect. Very lightweight and the ear piece is nice and small. It is exactly what I was looking for. Thank you very much for your help, it is much appreciated.

Miss N, Police Force Control Room Dispatcher