Customer Stories

At Communications Solutions UK we’re happy to be judged by the company we keep.
Our reputation stems from the clients with whom we work and our commitment to providing an on-going and first class service.
Below are a few sample testimonials from current clients.

Customer Video

Case Studies

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“Je ne sais comment vous remercier pour votre gentillesse et votre réactivité. Merci merci merci :o))”

Natacha, Chef de projet informatique, Banque Française

“Travaillant dans un environnement avec plusieurs centre d’appels dans lesquels les agents sont de très nombreuses heures au telephone nous avons dû chercher comment améliorer le confort du personnel. Cette recherche s’est faite sur deux axes principaux. Le premier était la protection acoustique des usagers le second laisser le libre choix du casque aux utilisateurs. La solution que nous avons mis en place est l’installation d’un Soundshield qui permet aux agents de venir se raccorder en VOIP sur notre applicatif avec le casque de leur choix et assure une protection acoustique.

Nous avons eu un support important de Soundshield afin de permettre l’utilisation de casques qui à l’origine ne sont pas dédiés à la téléphonie mais ont un confort apprécié des agents.

Depuis l’installation du système Soundshield les agents se plaignent moins de gène de type acouphène.”

Bruno, Ingénieur Télécom et Réseau, Opérateur de satellites

We Partner With the Best

The day to day running of the business has been transformed. When we trialled Office 365, our engineers offered to pay for it personally if we had chosen not to have it! They liked accessing their diaries, emails, and files from anywhere at any time from not only their work laptops, but iPhones and even their home computers too – this helped with the smooth running of the business and helped them manage their own time and customers more efficiently.

Sara, Horizon Digital TV Sound & Vision

Our new IT and hosted phone systems are by far quicker, smoother and more reliable than they were
previously. Far less frustration and downtime meaning increased productivity.

Ian Richards, Signs Express Centre Manager

lrm researched the market literally top to bottom to find a suitable telecommunications partner to handhold us through a massive voice and data rationalisation and implementation project.  Communications Solutions UK has very effectively delivered a market-leading solution within budget. This has linked our London and Cape Town offices along with remote team members in the UK and France, transforming our communications. Communications Solutions UK delivered on all its promises in product sourcing, installation, implementation and training. The resulting high level of team engagement and positivity and the real business benefits have exceeded our expectations.

Henry, London Residential Management (lrm)

Before I discovered CSUK, I was reluctant to upgrade my communications because I thought it would be costly and complicated. In fact, the team at CSUK made the whole process simple. They organised my IT, email and phone communications providing competitively-priced, high quality systems that have made my life much easier. This in turn has improved my professional profile as my clients can see that I am now using enterprise level tools.  It was all so simple, just like the Jabra Evolve 65 headset, that I now use with my PC softphone and mobile.  The headset was easy to install and gives me greater clarity of sound, as well as mobility so that I can move around more freely when I am training.

Jackie, Digital Business Communication (DBC)

We originally found Communications Solutions UK (CSUK) through WEConnect, a partner that we use for engaging with diverse suppliers. CSUK have been able to support us in a number of areas, both tactical and strategic. In this project, it was their expertise and abilities around the acoustic environment that have proven especially important to us.

CSUK identified problem areas in the building based on a scientific approach that involved measurement and calculation. With these findings, they designed a solution to achieve the right acoustic performance levels that met both our requirements and budget.

Matt, Enterprise Rent-A-Car

The cost savings that Communications Solutions UK have secured for our business have been important, but equally I value their friendly and helpful service. Over the years I have always been able to rely on a prompt response to my enquiries and working with their team is always a pleasant experience.

Payal, Enterprise Rent-A-Car

CSUK were able to offer us fantastic impartial advice about all the products. The expertise they offered us far outweighed the value that any of the other organisations we were looking at could give us.

Leigh, Sovereign Housing

You and your company have been, and continue to be, excellent providers of customer service.

Reasonable Adjustments Manager, Highways England

I just wanted to let you how things were going with the headset you recommended. I have been using it for the last 5 days and it is perfect. Very lightweight and the ear piece is nice and small. It is exactly what I was looking for. Thank you very much for your help, it is much appreciated.

Miss N, Police Force Control Room Dispatcher