Corporate Social Responsibility
At Communications Solutions UK, we believe in doing business the right way. This means working for people and the environment, and not just for profits.
As a family business, we are a caring company that wants to do the best by our customers, our employees, our communities, and our planet.
Here are some examples of the way in which we try to make a difference.
Giving Back to our Community
We work, and have worked, with a number of different charities to support them. Typically we will advise them on IT technology and communications and supply them with services and equipment at charity rates.
Charities we have worked with more recently include the Hope Hub, Camberley and the Samaritans.
We make every effort to minimise our impact on the environment from re-using cardboard boxes to recycling cables and equipment.
Sometimes this is in a rather novel way. Whilst we save all our documents electronically, we inevitably have paper that needs to be shredded. Our shredding becomes bedding material for ‘retired’ battery chickens cared for by a local couple with a small holding.
We firmly believe that the technology we deliver and use ourselves reduces our carbon footprint. With the flexibility for our team to ‘work from home’, the number of car journeys contributing to traffic congestion is significantly reduced. Video conferencing also enables our people to feel connected, without the need to travel all the time.
Reducing wasted travel time gives us back ‘time’ and reduces stress levels. This is time that we can usefully spend with friends and family ensuring that our work-life balance is healthy.
The day to day running of the business has been transformed. When we trialled Office 365, our engineers offered to pay for it personally if we had chosen not to have it! They liked accessing their diaries, emails, and files from anywhere at any time from not only their work laptops, but iPhones and even their home computers too – this helped with the smooth running of the business and helped them manage their own time and customers more efficiently.
Our new IT and hosted phone systems are by far quicker, smoother and more reliable than they were
previously. Far less frustration and downtime meaning increased productivity.
lrm researched the market literally top to bottom to find a suitable telecommunications partner to handhold us through a massive voice and data rationalisation and implementation project. Communications Solutions UK has very effectively delivered a market-leading solution within budget. This has linked our London and Cape Town offices along with remote team members in the UK and France, transforming our communications. Communications Solutions UK delivered on all its promises in product sourcing, installation, implementation and training. The resulting high level of team engagement and positivity and the real business benefits have exceeded our expectations.
Before I discovered CSUK, I was reluctant to upgrade my communications because I thought it would be costly and complicated. In fact, the team at CSUK made the whole process simple. They organised my IT, email and phone communications providing competitively-priced, high quality systems that have made my life much easier. This in turn has improved my professional profile as my clients can see that I am now using enterprise level tools. It was all so simple, just like the Jabra Evolve 65 headset, that I now use with my PC softphone and mobile. The headset was easy to install and gives me greater clarity of sound, as well as mobility so that I can move around more freely when I am training.
We originally found Communications Solutions UK (CSUK) through WEConnect, a partner that we use for engaging with diverse suppliers. CSUK have been able to support us in a number of areas, both tactical and strategic. In this project, it was their expertise and abilities around the acoustic environment that have proven especially important to us.
CSUK identified problem areas in the building based on a scientific approach that involved measurement and calculation. With these findings, they designed a solution to achieve the right acoustic performance levels that met both our requirements and budget.
The cost savings that Communications Solutions UK have secured for our business have been important, but equally I value their friendly and helpful service. Over the years I have always been able to rely on a prompt response to my enquiries and working with their team is always a pleasant experience.
CSUK were able to offer us fantastic impartial advice about all the products. The expertise they offered us far outweighed the value that any of the other organisations we were looking at could give us.
You and your company have been, and continue to be, excellent providers of customer service.
I just wanted to let you how things were going with the headset you recommended. I have been using it for the last 5 days and it is perfect. Very lightweight and the ear piece is nice and small. It is exactly what I was looking for. Thank you very much for your help, it is much appreciated.