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New and Updates

Communications Solutions appointed Exclusive UK Distributor for Silvertongue Acoustic Safety Devices

Communications Solutions to distribute Silvertongue's - Soundpro and Soundshield products

Silvertongue a leading provider of Contact Centre headsets and Acoustic Protection Devices, announced today that Communications Solutions UK has signed an agreement to distribute its Contact Centre and Office products including Soundshield - Acoustic Shock Protection Devices, Soundpro and Silvertongue Contact Centre and Office headsets in the UK and Ireland.

Mr. Wayne Guest, Silvertongue Managing Director commented, "Our new alliance with Communications Solutions UK positions us both well in the increasingly important market for Acoustic Safety products for headset users worldwide. With their expertise, established business base and the Silvertongue product range Communications Solutions UK will be offering a complete solution to local channel partners and enterprise customers,”

Ms. Julie Watling, Managing Director of Communications Solutions UK said, "This union is a natural one for our company. We are enthusiastic about representing Silvertongue's products and are confident that we have a unique proposition to offer the market. Our goal is to help Silvertongue become a leading provider in our region."

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GN9120 Battery Replacement

It has come to the attention of Jabra/GN that some customers may have received inaccurate information from others regarding the battery replacement program for GN9120 headsets. In the statement linked below Jabra/GN would like to correct any confusion that this information has caused by clarifying certain points:

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IMPORTANT SAFETY NOTICE 

Have you heard about the GN9120 headset battery recall?

GN Netcom has received reports of battery failures in certain GN9120 headsets that were manufactured between January 2005 and September 2008. Short circuits in the batteries can cause overheating of the headsets and pose a fire hazard. More than one million units have been sold and less than fifty incidents have been reported. However, as product safety is a key priority for GN they have initiated a replacement programme as a precautionary measure.

If you are a GN9120 headset user please click on the link below to check if you need to replace your battery or by calling 0808 2381498 between 8am and 4pm Monday to Friday.
www.jabra.com/battery

Call centre headsets and headset repairs specific to GN Netcom products
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Call centre headsets and headset repairs specific to GN Netcom products
 

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Communications Solutions UK Limited
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Telephone: 0844 477 1622
 
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